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Legal articles, many in question and answer format, are currently available on over 150 subjects in 50-plus categories.

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5 charts show REALTORS ® what needs to be disclosed and to whom in various sales and lease scenarios.


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C.A.R.’s Legal Live Webinars are online presentations conducted by C.A.R. attorneys on the first Tuesday of every month. Hear about legal developments and answers to common questions. Watch live or from a recorded post. Legal Live Webinars are offered as a free member benefit.


Ombudsman Hotline

If you're a member looking to resolve a minor dispute or communication issue with another REALTOR®, a C.A.R. ombudsman may be able to help!


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Ombudsman Hotline

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What is an Ombudsman?

C.A.R. Ombudsmen are REALTORS® who volunteer their time to answer non-legal questions and resolve non-legal disputes.  The C.A.R. Ombudsman Hotline is a free service that C.A.R. offers for its members. An ombudsman is NOT an attorney and CANNOT give legal advice or answer legal questions!

 

 


What you will need

If  you would like ombudsman assistance, you must provide the following information:

  • The license number of the agent who is representing you or the other party in a real estate transaction
  • Your name and telephone number

Is this process anonymous?

The intake operator requires license information to properly assign the call to an ombudsman; however, the ombudsman will not contact the REALTOR® involved unless you request such contact.

For members

If you have a concern about another member’s professional conduct, issues with a transaction, or if you just need advice from a peer, an ombudsman can help.

 

 
For consumers

If you are involved in an active transaction with a REALTOR®, an ombudsman can answer questions about your transaction or help resolve a minor dispute.

 

 

You may also request Ombudsman assistance by email at ombudsman@car.org or by calling (213) 739-7227 and following the prompts.


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