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Transaction Center

REALTOR® Secure Transaction

Realtor® Secure Transaction is your place to discover, access and master the essential tools for a modern, efficient and secure transaction.


Transactions - zipForm® Edition

Transaction management and forms software with all the must-have features, including current statewide contracts, local forms, and more.

Transaction Products zipForm® Edition Service Providers Forms Libraries Transactions, zipForm® Edition Support
Forms Advisor™ & Forms Tutor®

Free advice to help you understand the form you're using with Forms Tutor® and identify which form you need for your transaction with Forms Advisor™


Standard Forms

C.A.R. Standard Forms are developed by the C.A.R. Legal Department which gathers input from real estate professionals and attorneys to create user-friendly, comprehensive, and dependable forms.


Inspectors & Transaction Coordinators

Become certified as a Home Inspector or connect with a certified Inspectors and Transaction Coordinator.

C.A.R. Home Inspector Certification Program Transaction Coordinator Directory
Partner Program

Your one-stop-source for exclusive offers, discounts, and free trials.


Leasing & Property Management Resource Center

Everything you need for a successful property management & leasing business


Member Profitability Hub

A collection of educational and technology resources designed to help you achieve profitability and better prepare for your financial present and future.


Mobile Apps

Download the latest C.A.R. mobile apps, including CARmojis & Stickers, C.A.R., Legal Hotline, CA REALTOR® EXPO, and zipForm Mobile.


Down Payment Resource Directory

Help potential buyers open the door to home-ownership by searching from over 400 available down payment assistance programs throughout California.


Legal Q&As, New Laws, and Disclosure Charts

Legal articles, many in question and answer format, are currently available on over 150 subjects in 50-plus categories.


Legal Action Fund

The Legal Action Fund advocates the REALTOR® point of view and assists in lawsuits pivotal to the real estate industry. Learn more about how the Legal Action Fund supports you in your business.


Legal Tools

Quick Guides (1-page articles) and PowerPoint presentations on key legal topics.


Legal Live Webinars

Wish you could catch up on California real estate law without having to read even more documents? Relax and watch a video as C.A.R.’s Legal Live Webinars bring you up-to-date on the hottest topics in real estate law.


Legal Matters Podcast

While you’re driving to your next meeting, would like our attorneys to update you on how to best protect yourself and your clients? Subscribe to our Legal Matters Podcast, and we’ll bring the most critical information right to your device.


Legal Launchpad

Need help on a legal issue? First, pick one of the topics.


Legal Resources

Important industry cases, resources and information


Miscellaneous/Contacts

Current legal developments, C.A.R. legal products and services.


NAR Litigation

Explore the implications of the landmark Burnett v NAR antitrust lawsuit's outcome for REALTORS®, the industry, and your business.


Ombudsman Hotline

If you're a member looking to resolve a minor dispute or communication issue with another REALTOR®, a C.A.R. ombudsman may be able to help!


Peer-to-Peer Ethics

C.A.R. REALTOR® volunteers are specifically trained and are available to answer questions from other members about the Code of Ethics, and can provide information and limited counseling concerning its proper interpretation.


Transaction Rescue™

Your lifeline to the lending community formerly known as the Finance Helpline and Mortgage Rescue™. Find contacts and answers to all mortgage related questions, and problems that arise in your real estate transaction. Get assistance today!

Lending Resources
Customer Contact Center

Need assistance on Transactions – zipForm Edition, purchasing a course, or other general membership questions? The Customer Contact Center is only a phone call away.


Consumer Mediation

The C.A.R. Real Estate Mediation Center for Consumers has mediators available to assist buyers and sellers (as well as other parties to real estate transactions) in resolving their disputes.


C.A.R. Legal Hotline

Did you know that for zero dollars and zero cents, you can speak with an attorney about your transaction? If you don't believe us, check it out yourself.


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Ombudsman Hotline

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What is an Ombudsman?

C.A.R. Ombudsmen are REALTORS® who volunteer their time to answer non-legal questions and resolve non-legal disputes.  The C.A.R. Ombudsman Hotline is a free service that C.A.R. offers for its members. An ombudsman is NOT an attorney and CANNOT give legal advice or answer legal questions!

 

 


What you will need

If  you would like ombudsman assistance, you must provide the following information:

  • Your name, email and telephone number
  • Members: Your license number   /  Non-members: The license number of the agent who is representing you
  • For dispute resolution: The license number of the other party in a real estate transaction
  • The topic of the matter

Is this process anonymous?

The intake coordinator requires license information to properly assign the call to an ombudsman; however, the ombudsman will not contact the REALTOR® involved unless you request such contact.

For members

If you have a concern about another member’s professional conduct, issues with a transaction, or if you just need advice from a peer, an ombudsman can help.

 
For consumers

If you are involved in an active transaction with a REALTOR®, an ombudsman can answer questions about your transaction or help resolve a minor dispute.

 

 

 

You may also request Ombudsman assistance by calling (213) 739-7227.  The coordinator will ask for information required to screen your call for assignment to an ombudsman.  You MUST provide the requested information qualifying purposes.


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