**Due to COVID-19 related restrictions and delays we recommend you file your Request to Mediate online. Mailed Requests to Mediate will be delayed in processing as our physical office is not currently open. At present, in-person mediations may not be desirable or legally permitted in some areas, but almost all of our panel mediators support online mediations to allow for timely resolution of disputes. If the parties prefer an in-person mediation, they may still file and we will process the request and coordinate assignment to a mediator for a future in-person mediation.**
To initiate the mediation process, if you and the other party(ies) to the mediation have pre-committed to mediation (you have signed an agreement that contains a mediation clause) and you are ready to begin the mediation process take these steps:
C.A.R. Mediation Center
Attn: Mediation Administrator
525 S. Virgil Avenue
Los Angeles, CA 90020
Once your completed Form RM and filing costs have been received your request will be processed as follows:
What to Expect Where the Parties Have Agreed on Selection of Mediator
If the parties have already selected a mediator or agreed to have us assign a mediator on your behalf, we will submit your Request to Mediate to the selected/assigned mediator to first confirm that there is no conflict that prevents the mediator from accepting the mediation. Once the mediator confirms acceptance of the matter you will be contacted directly by the mediator to begin the scheduling process, sign additional documents, and arrange payment of deposits and submission of further details about your dispute to the mediator. You can expect to receive confirmation of acceptance of the matter by the mediator within two business days in most cases. Under the C.A.R. Mediation Center rules, the mediator generally has 20 calendar days for the scheduling process. Please refer to the Rules & Policies for full details. If you have not been contacted within 5 days of confirmation of assignment to the mediator please contact us at [email protected]. Always include the address of the property that is the subject of your dispute in all correspondence.
What to Expect Where the Parties Have NOT Agreed on Selection of Mediator
If the parties have not already selected a mediator (or agreed to have us assign a mediator on their behalf), we will provide the other party(ies) to the dispute with notice of your Request to Mediate and proposed mediator and provide them with a deadline of seven business days to reply in most cases. You will receive a copy of this notice via email. We will send this notice by U.S. mail and email whenever these contacts are provided in the Request to Mediate. If the other party to your dispute fails to respond to the Notice of Request to Mediate, we will confirm this to you via U.S. mail and email with a copy to the other party. This will serve as documentation of your attempt to mediate your dispute. If the other party responds, we will begin coordinating the mediation as provided above.
Please direct any questions via email to [email protected] and always include the address of the property that is the subject of your dispute in the subject line. Alternatively, you may leave a voice message at 213-739-8376 and in almost all cases receive a same day reply. Thank you and we appreciate the opportunity to assist you to mediate your dispute.