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Ombudsman Hotline

If you're a consumer or a member looking to resolve a minor dispute or communication issue with a REALTOR®, a C.A.R. ombudsman may be able to help!

Finance Helpline

Provides you with invaluable one-on-one assistance with short sales, funding, REOs, Deeds in Lieu, and other mortgage related questions or issues. Speak to a trusted mortgage advisor for REALTORS® today!

Mortgage Finance Additional Resources
Customer Service

Looking for additional assistance? The Customer Contact Center is looking forward to serving you Monday through Friday between the hours of 8:30 a.m. and 4:45 p.m.

Legal Hotline

C.A.R. members can call this hotline to receive free confidential legal advice from the best real estate lawyers on earth!

zipForm® Products

zipForm® features easy-to-use navigation that lets you move quickly through documents and transactions

zipForm® Plus zipForm® Standard
Electronic Signatures

Simplify the transaction with secure electronic signatures

Forms Advisor™ & Forms Tutor®

Free advice to help you understand the form youre using with Forms Tutor® and identify which form you need for your transaction with Forms Advisor™

Standard Forms

C.A.R. Standard Forms are developed by the C.A.R. Legal Department which gathers input from real estate professionals and attorneys to create user-friendly, comprehensive, and dependable forms.

Forms Libraries

Access many additional forms libraries available to you within your zipForm® account

Broker Services

Manage all of your REALTOR® agent accounts, transactions and forms effortlessly and efficiently

Team Edition
Service Providers

Order affiliated services easily without leaving your zipForm® account with the fully integrated Service Providers


Get answers to your zip-Related questions with user guides, FAQs, videos and more.

C.A.R. Business Products

Your one-stop-source for real estate products, forms, education, high-tech tools and more

Mobile Apps

Download the latest C.A.R. mobile apps, including CARmojies & Stickers, C.A.R., Legal Hotline, CA REALTOR® EXPO, and zipForm Mobile.

Down Payment Resource Directory

Help your potential buyers open the door to home-ownership by searching from over 400 available down payment assistance programs throughout California.


The REALTOR® Badge is a personalized widget that verifies your status and displays your REALTOR® information from NRDS, including office and designation information.

Legal Q&As

Legal articles, many in question and answer format, are currently available on over 150 subjects in 50-plus categories.

All Legal Q&As 2017 Q&As 2017 Q&A Revisions 2016 Q&As 2016 Q&A Revisions
Disclosure Charts

Brief summary of the five available disclosure charts with links to each of the charts.

Lease/Rental Chart REO Chart Sales Disclosure Chart Summary Chart New Home Chart Disclosure Charts (PDF)
Legal Summaries for Brokers, Agents and Consumers

Short, helpful, 1-page articles, summaries, PowerPoint presentations, and videos.

Legal Tools Quick Guides
Top Searches

Q&As By Category

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C.A.R.'s Legal Department, on a regular basis, creates legal articles for our members. These articles frequently are in question and answer format and are currently available on over 150 subjects in 50-plus categories. Sample topics are advertising, arbitration and mediation, broker practice, cold calling, contract issues, landlord-tenant law, procuring cause, real estate disclosures, and many more.  

Search for a document below, or view an ALPHABETICAL LIST BY TITLE. (The alphabetical list contains additional articles not included below which are not being updated but which may contain useful information--i.e., tax notes and old LEaDer® articles.) 

**Click to install Acrobat Reader , a free downloadable software that will enable members to read any PDF files below, such as the disclosure charts and the foreign language articles. 

If you need legal advice from an attorney and you are a member of C.A.R., please click on the tab in the left-hand column called Legal Hotline Access and complete the form. 

Recently, the membership of C.A.R. has increased tremendously with thousands of new real estate licensees joining the ranks of those contacting the Legal Hotline for free legal advice.  As a result, the Legal Hotline is flooded with calls, faxes, and e-mail requests. Unfortunately that may mean a delay of several days before receiving a phone call from one of the real estate attorneys on our staff.  Our receptionists who answer the phone, process your requests and forward them to the attorneys would greatly appreciate your understanding and patience.








Arbitration & Mediation

Board of REALTORS®

Broker Practice and Real Estate Office Issues



Contracts and Forms




Environmental Hazards

Fair Housing


Foreclosures and Short Sales 

Homeowners' Associations



Landlord-Tenant and Property Management





New Laws 

Pest Control


Property Tax

Real Property & Title

Referral Fees & RESPA Issues



* LEaDeR stands for Leading Edge for Designated REALTORS® - a former subscription program that has been discontinued.  Although the articles contain very valuable information, they are not regularly updated and, thus, it is imperative that members verify the accuracy of the legal information by consulting an attorney on the C.A.R. Legal Hotline.

For any questions regarding this Web page, please contact Legal Editor, Neil D. Kalin, Esq.  Please be sure to include your full name, office, and your member number in your e-mail.