Member FAQs

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I've noticed I need my member number to access some services. Where do I find it?
If you've already received a copy of the California Real Estate magazine, look for your member numbr on the label. You can also find your number in the "Edit" screen of your free member Web page.
 
How do I change my address in C.A.R. records?
Member records are collected and updated by the local boards/associations who then insert office codes and other local information before forwarding it to C.A.R. Call your local board/association with any changes. If you have additional questions about your membership information, contact C.A.R.'s Membership Department at (213) 739-8265 or e-mail membership@car.org.
 
Why haven't I received my magazines?
C.A.R. probably does not have your new or updated record yet. Allow your local board/association 3-4 weeks to process your information after your orientation or change request, then 2-3 weeks for C.A.R. to process all the records each board sends. The new or corrected address will appear on the following month's printing of labels.
  
The Legal Section of C.A.R. Online is for C.A.R. members only. What do I do when my password doesn't seem to work?
Access to the Legal Section is another benefit of your membership. The default password is the last four (4) digits of your Social Security number. Also, make sure that you are entering the correct member number. If you are unsure of your member number contact us via e-mail.
 
How do I renew my real estate license?
The Department of Real Estate can assist you in the process of renewing your real estate license. The DRE can be reached at www.dre.ca.gov or through one of its district offices:
  • Fresno: (559) 445-5009
  • Los Angeles: (213) 620-2072
  • Oakland: (510) 622-2552
  • Sacramento: (916) 227-0931
  • San Diego: (619) 525-4192