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C.A.R. Board of Directors and Committees

The main Business Meetings page includes important links for Directors and Committee Members.

Current Meeting Materials Tentative Program Committee Selection Summary of Action Items Meeting Registration
REALTOR® EXPO

CALIFORNIA REALTOR® EXPO, the state's largest real estate trade show.


Mid-Year Events

Plan your week with these can't miss events.  Join us on Tuesday, May 2, for C.A.R.’s Center for California Real Estate event.  Attend the special luncheon event with C.A.R.'s CEO Joel Singer to find out what's next for the real estate market on Thursday, May 4.


NAR Meetings

NAR meeting information and materials.


2017 WomanUP!™ Conference

2017 Women in Leadership Development Conference


License Renewal

Easily renew your real estate license with the FREE 45 hour online license renewal package from C.A.R.


Pre-License Training

Prepare to earn your real estate license with our online courses


Career Path

Build and drive success for your real estate business with the training you need for continuous improvement


Designations / Certifications

Distinguish yourself by learning how to build a business that specializes in niche markets to nearly double your earning potential in various real estate sectors


Education Calendar

Browse our class schedule to find when and where to take real estate courses.


Course Catalog

Get the description you need to learn more about our many courses offered.  To find courses by career path, please visit our Career Path page.


NMLS/MLO CE Courses

Complete your eight-hour NMLS license renewal requirement through our NMLS-approved provider, OnlineEd


Thought Leadership

This program represents our ongoing commitment to enhancing the professionalism of all our members.


Speeches & Presentations

Speeches & Presentations from C.A.R. Business Meetings and other Events


Multimedia Library

From webinars to videos and podcasts to blogs, C.A.R. keeps you in the know.

Housing Matters Blog Slideshows Videos
Publications

C.A.R. publishes eight magazine issues and various newsletters throughout the year.

Newsletters California Real Estate Magazine
Webinars

Webinars focusing on the critical issues that impact REALTORS®, their clients, and the real estate industry.

California Housing Market Webinars Finance Helpline Webinars Legal Webinars Upcoming Webinars
For Your Clients

A one-stop shop for tools and and resources to educate consumers about the intracacies of buying and selling a home and how a REALTOR® can help.

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Ethics Complaints, Arbitration Requests and Related InformationEthics Complaints, Arbitration Requests and Related Information

REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership, or participates in a REALTOR® association-owned/operated MLS. You may search for a member's local affiliation here.

In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.

Below are several resources to help you understand what filing and processing an ethics complaint and arbitration request entails, and the general process you can expect when filing an ethics complaint or arbitration request with a local association of REALTORS®. Check with the local association of REALTORS® to ensure you have the proper forms required by that association.

Ethics

• Code of Ethics (NAR)
View the current NAR Code of Ethics here.
 
• Before You File an Ethics Complaint (NAR)
This brochure explains alternatives to consider before filing an ethics complaint, as well as what to expect after filing a complaint.

• Consumer and REALTOR® Ombudsman Hotline 
Occasionally, consumers may find themselves in a dispute with a REALTOR®. The C.A.R. Ombudsmen are volunteers that serve as a neutral and independent voice to answer consumer or REALTOR® questions, improve communication between parties, and suggest possible ways to resolve issues.
 
• C.A.R. Code of Ethics and Arbitration Manual (Summary) (C.A.R.)
Procedures for processing complaints alleging violations of an Association's bylaws.
 
• Key Ethics Forms (C.A.R.)
View or download forms for initiating an ethics complaint.
 
• Sanctioning Guidelines (NAR)
While NAR does not recommend specific discipline for certain offenses, it does outline key points to be considered with respect to discipline.

Arbitration

• Duty to Arbitrate (NAR)
From Part Ten, Section 43 of The Code of Ethics & Arbitration Manual.
 
• Arbitratable Issues (NAR)
From Appendix I to Part Ten of The Code of Ethics & Arbitration Manual.
 
• Key Arbitration Forms (C.A.R.)
View or download forms for filing an arbitration request.
 
• Factors Considered in Arbitration (C.A.R.)
Procuring Cause Guidelines.
 
• No Findings of Fact in Arbitration Awards (NAR)
From Appendix IV to Part Ten of The Code of Ethics & Arbitration Manual.
 
• Mediation as a Service of Member Boards (NAR)
From Appendix VI to Part Ten of The Code of Ethics & Arbitration Manual. For more information go to the Mediation page.

Statements of Professional Standards Policy (NAR)

View the complete listing of Professional Standards Policy Statements.

Resources for Professional Standards Administrators (C.A.R.)

• Administrative Process Checklist. (Association Staff only)
     •  Discipline Complaint  
     •  Arbitration Complaint 

• Due Process
The right of a private organization to discipline members and to conduct dispute resolution is conditioned by law on ensuring due process to all parties as recognized by the five elements.
    1. Right to a full & fair hearing.
    2. Before an impartial tribunal.
    3. With knowledge of charges against him/her.
    4. Has the opportunity to defend himself/herself
    5. Right to an attorney.

Related Content (NAR)

• Hearing Panelists' Roles, Preparation, and Etiquette
Outlines what is expected of hearing panelists in ethics and arbitration hearings.

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