Built to Last: Successful Habits of Visionary Companies (Harperbusiness, January 1997; $16) JamesC. Collins and Jerry I. Porras

Clicking: 16 Trends to Future Fit Your Life, Your Work, and Your Business (Harperbusiness, January 1998; $14) Faith Popcorn and Lys Marigold

Control Your Destiny or Someone Else Will: Lessons in Mastering Change--From the Principles Jack Welch Is Using to Revolutionize GE (Harperbusiness, June 1999; $15) Noel M. Tichy and Stratford Sherman

The Customer Driven Company: Moving from Talk to Action (Addison-Wesley, 1991) Richard C. Whiteley.

The Eight New Rules of Real Estate: Doing Business in a Consumer-Centric Techno-Savvy World (Dearborn Financial Publishing, Inc., March 1999; $14.95) John Tuccillo, Ph.D., CAE The Golfer and the Millionaire: It's About Having the Drive to Succeed (Prima Pub, June 1998; $18.95) Mark Fisher

The Greatest Salesman in the World (Bantam Books, February 1983; $6.99) Og Mandino

Gung Ho: Turn On the People in Any Organization (William Morrow & Company, October 1997; $20) Kenneth H. Blanchard and Sheldon Bowles

Marketing Warfare (McGraw-Hill, November 1997; $12.95) Al Ries and Jack Trout

The Nordstrom Way: The Inside Story of America's #1 Customer Service Company (John Wiley & Sons,September 1996; $15.95) Robert Spector and Patrick D. McCarthy

The One Minute Manager (Berkley Pub Group, November 1993; $12.95) Spencer Johnson, M.D., and Kenneth H. Blanchard, Ph.D. The One to One Fieldbook: The Complete Toolkit for Implementing a 1 To 1 Marketing Program (Bantam Books, January 1999; $19.95) Don Peppers, Martha Rogers and Bob Dorf Unleashing the Killer App: Digital Strategies for Market Dominance (Harvard Business School Press, 1959; $24.95) Larry Downes and Chunka Mui

Working Knowledge: How Organizations Manage What they Know (Harvard Business School Press, 1998) Thomas H. Davenport and Laurence Prusak