×
Your C.A.R.

Housing Affordability Fund

Programs and grants to provide direct assistance to address the housing crisis in California.


2018 Rising Star Award

The Rising Star Awards are a new C.A.R. initiative designed to work with the brokerage community to recognize their up-and-coming agents.


REALTORS® Care

C.A.R. stands ready to assist REALTORS® who have been impacted by these wildfires through its Disaster Relief Fund.


Get Involved

Find out how you can Get Involved with C.A.R's Governmental Affairs program!


Innovators Workshop

Do you have an innovative idea(s) with regards to real estate? Submit your idea(s) for a chance to partner with C.A.R. and transform tomorrow's industry!


Scholarship Foundation

Scholarships for California students planning to pursue a career in real estate.


Education Foundation

Grants for California REALTORS® pursuing advanced real estate designations.


Diversity and Inclusion Programs

Diversity and Inclusion.


Young Professionals Network

New to the industry? YPN is a network to sharpen your skills, heighten your leadership, and connect with fellow REALTORS®.


For New Members

As a new member of C.A.R. you have questions about your benefits and discounts. Find the answers here.


Consumer Ad Campaign

C.A.R.'s annual consumer advertising campaign creates awareness of the REALTOR® brand and demonstrates the many benefits of the consumer-REALTOR® relationship.


Guide to Benefits

As a member of C.A.R., you receive more than 100 free and discounted benefits. Find out more about your member benefits here.


2018 C.A.R. Officers

Meet the 2018 C.A.R. Leadership Team


C.A.R. Mission Statement

C.A.R. is a statewide trade association dedicated to the advancement of professionalism in real estate.


Advertise With Us

Learn about advertising with C.A.R.


Careers

C.A.R. and its subsidiaries are currently recruiting for the following job opportunities.


Customer Service

Looking for additional assistance? The Customer Contact Center is looking forward to serving you Monday through Friday between the hours of 8:30 a.m. and 4:45 p.m.


Media Center

C.A.R.'s Media Center houses the Association's news releases, media guidelines, and logos.


Partner With Us

Partner With Us


C.A.R. Services

We are an email, a phone call or a click away. Don't hesitate and reach out to us!


Rosters & Directories

Need help finding the right person? Try searching through our various rosters & directories.


CLOSE

Customer Contact Center Representative

What is This?
Add a quick link to this page from the Homepage when you are signed in
Share Article

Location: Los Angeles, CA

 

The Customer Contact Center Representative will serve as the front line of support for the company via phone, fax and e-mail.  You will become a member of a hardworking, enthusiastic, and dynamic team of representatives. As a member of this team, you will field a variety of calls ranging from simple website registration login questions to providing technical support for multiple software applications.


Responsibilities:

-  Respond to customer inquiries via phone, email, and fax.

-  Answer a high volume of calls on a daily basis.
-  Assist customer with website and software navigation.
-  Pre-screen phone calls for legal hotline attorneys.
-  Follow up with customers via email in a timely manner.
-  Continually learn about Association programs and communicate them accurately to customers.
-  Complete special projects for the department as necessary.


Requirements:
-  Work-related experience in a technical support environment, computer trouble-shooting, customer service and/or sales.
-  Computer literate and proficient on MS Word, Outlook, Excel, Windows and Internet Explorer/Edge, plus ability to grasp new software quickly.
-  Excellent verbal and written communication skills.

-  Ability to type at least 45wpm.
-  Must be a people person and a self-starter.
-  Commitment to outstanding customer/member service.

 

Full time (40 hours per week) and part time (20 hours per week) opportunities are available.

 

Leading the Way…TM isn't just a slogan at the CALIFORNIA ASSOCIATION OF REALTORS® (C.A.R.).  As one of the largest state trade organizations in the United States, C.A.R. provides members with tools to help complete transactions, information to keep them nimble in the marketplace and a strong clear voice on the government steps in Sacramento.  How do we do it?  We start by hiring friendly, talented folks committed to working toward those common goals.  
 
Headquartered in sunny Los Angeles, C.A.R. offers business casual wear, an on-site exercise room, a health and wellness program including lunch and learns with guest speakers, a FitBit® program, and collaborative working areas. 
 
What else?
Medical, dental, vision, vitamin reimbursement, 401(k), pension, 11 paid holidays, and more. 
 
C.A.R. staff stand by a set of core values that make us the best in the business.  Take a look for yourself and see what we are all about  www.car.org. 
 
For consideration - qualified applicants only please - submit cover letter and resume (in .doc, .docx, or .pdf format) to:  resumes@car.org. 
 
Sorry! Due to the heavy volume of resumes we receive, only candidates being considered will be contacted directly. We appreciate your interest in employment opportunities with the CALIFORNIA ASSOCIATION OF REALTORS®.

 

 


FEEDBACK
Top Searches