Welcome to the CALIFORNIA ASSOCIATION OF REALTORS®!

PDF version of the current C.A.R. membership reference guide.
PDF version of The Big List of C.A.R. member benefits.

A Message from C.A.R. President LeFrancis Arnold
For more than 100 years-in both buyer's and seller's markets-we, at C.A.R., have worked diligently to preserve and promote a commitment to excellence, professionalism, and integrity within the real estate industry.

As a C.A.R. member, you have access to products, services, and opportunities for professional development at special member prices and, in some instances, available only to C.A.R. members. Enclosed in this reference guide is a special pull-out section that lists nearly 150 membership benefits. You can count on us at C.A.R. to support you with the tools you need to provide high-caliber service to your clients-whether they are distressed sellers or first-time buyers with a 20 percent down payment and a FICO score of 800-and compete successfully in today's market.

I encourage you to use this C.A.R. reference brochure to learn about the programs and services we, at C.A.R., provide to you as a benefit of your membership and to determine how you can leverage your position within the REALTOR® organization to ensure the long-term success of the professional real estate practitioner.

Sincerely,

LeFrancis Arnold
2012 C.A.R. President


Legal Services
Through C.A.R.'s suite of legal tools and member services, you have access to the latest information you need to decipher the complexities of a real estate transaction. With more than 150 collective years of experience in the field of real estate law, C.A.R.'s team of dedicated attorneys knows your business, your marketplace, and the legal challenges and pitfalls you face in your daily transactions. C.A.R.'s legal staff tracks developments in real estate's legal arena and delivers that information directly to you.

Legal Section of car.org
The expansive Legal section of car.org features important real estate law updates, helpful disclosure charts, and numerous legal articles written by C.A.R. attorneys. To access this free legal information, visit http://www.car.org/legal.

Legal Articles
C.A.R.'s attorneys have produced Legal Articles for more than 150 topics covering more than 30 subject areas affecting the real estate brokerage practice. Topics range from natural hazard disclosures and REO sales requirements to arbitration and fair housing. To read the articles, log on to the Legal section of car.org (http://www.car.org/legal) and select "Legal Q&As."

C.A.R. Member Legal Hotline
C.A.R.'s Member Legal Hotline, available Monday through Friday from 9 a.m. to 6 p.m.  and Saturday from 10 a.m. to 2 p.m. for transactional questions only. You can reach the Legal Hotline by calling (213) 739-8282 for live, personalized real estate advice from C.A.R. attorneys. Answers to many of your legal questions also can be found under "Legal Q&As" on the Legal section of car.org (http://www.car.org/legal). Regularly updated by C.A.R. attorneys, these articles often are referenced during hotline calls. C.A.R. members who are brokers/owners, office managers, or designated REALTORS® may call (213) 739-8350 to receive expedited service. E-mail inquiries for the Hotline should be sent to legalhotline@car.org; include your full name, C.A.R. membership number, and phone number.

Legal Action Fund
C.A.R. proactively defends your real estate profession in the appellate courts through the Association's Legal Action Fund. The Fund has contributed to favorable decisions in several landmark cases in which C.A.R. filed amicus curiae (friend of the court) briefs urging the court to consider the REALTOR® position. If you're involved in a real estate-related case going up on appeal, it may qualify for involvement from the Legal Action Fund. For information, contact Neil Kalin at (213) 739-8341 or neilk@car.org .

Realegal® Legal Updates by E-mail
Realegal® provides information about legal developments to all C.A.R. members. This free e-mail newsletter contains breaking legal information and legal prevention tips to those who have an e-mail address on file with C.A.R. To subscribe, verify your e-mail address with your local association.

Strategic Defense Program
C.A.R. seeks to improve the current litigation climate against members and works collaboratively to address the availability and affordability of errors and omissions insurance in California. Visit C.A.R.'s Strategic Defense Web page for your risk management or litigation needs in the Legal section of car.org (http://www.car.org/legal). For all of your personal and business insurance needs, visit the C.A.R. Insurance Products homepage in the Member Resources section of car.org or call (213) 739-8371.

REALTORS® Care
REALTORS® throughout the state have a long-standing tradition of community involvement and making a difference in the neighborhoods in which they serve. REALTORS® volunteer their time and effort in numerous charities and worthy causes. C.A.R. sponsors several charitable programs that help REALTORS® and their communities.

C.A.R. Disaster Relief Fund
C.A.R. established the C.A.R. Disaster Relief Fund inthe wake of the devastating 2003 California wildfires. Grants provided by the fund were used to help members of the REALTOR® family -- REALTORS®, their staff, and association members and their staff -- who incurred substantial losses due to the wildfires. Today, C.A.R. continues to reach out to those affected by natural and other disasters by distributing grants of $1,000 to $10,000 from the fund. To receive an application to request a grant from the C.A.R. Disaster Relief Fund, call Elizabeth de Carteret at (213) 739-8308 or e-mail elizabethd@car.org .

C.A.R. Scholarship and Education Foundations
Since 1948, the C.A.R. Scholarship Foundation has provided awards ranging from $2,000 to $4,000 to students enrolled at a California college or university for professions that are centered on, or support a career in, real estate transactional activity. Real estate licensees who wish to pursue advanced real estate designations, degrees, or credentials also may be considered for scholarships. The C.A.R. Education Foundation was established in June 2005 to work in conjunction with the existing C.A.R. Scholarship Foundation. For more information, to donate, or to apply, click on “C.A.R. Scholarship Foundation/Education Foundation” in the About Us section of car.org .

Communication and Information
We want you to walk into every transaction fully up-to-date on the latest breaking industry developments. That's why we provide timely access to the critical information you need to understand current market conditions and successfully counsel your clients. C.A.R.'s arsenal of topical newsletters, California Real Estate magazine, and electronic updates ensure that you have all the essential data you need as a REALTOR® to best represent your clients.

Media Relations
C.A.R.'s media relations division proactively develops and implements the Association's media and public relations strategy to address perceptions in the consumer media and industry at large about the California housing market and the real estate profession. News releases, media interviews, and news conferences are used to convey information about California's housing market and economy, legal issues impacting the real estate industry, C.A.R.'s efforts in the legislative and public-policy arenas, and other key industry topics. For information, contact Media Relations at (213) 739-8304 or email here Media Relations.

Consumer Advertising Campaign
In 2011, C.A.R.'s dynamic consumer advertising campaign, "California REALTORS®. Champions of Home," showcased testimonials from real California home buyers who achieved their dreams of homeownership by working with a REALTOR® . The campaign theme reinforces the perception that a REALTOR® is a consumer's best resource in the home-buying or -selling process. To see the current campaign, visit the website at www.championsofhome.com.  Home buyer and seller testimonials will continue to be used in this year's campaign, too. For information, contact Anne Framroze at (213) 739-8322 or annef@car.org .

California Living Network™
The California Living Network™ is California’s largest directory of homes for sale on the Internet and features information about virtually all homes listed for sale in the Golden State. For more information visit http://ca.realtor.com.

California Real Estate Magazine
As C.A.R.’s official publication, California Real Estate magazine delivers news about industry trends, business ideas, and practical solutions to common problems faced by the active practitioner. Full isues of every California Real Estate magazine now are available online in a user-friendly flip-through digital format on car.org.  For information, call (213) 739-8320.

E-mail Newsletters

C.A.R. Newsline
C.A.R. Newsline provides breaking news about economic trends, legal and legislative developments, and other issues affecting the real estate industry in an easy-to-read format delivered directly to your inbox every Wednesday. Local associations also have the option to co-brand C.A.R. Newsline and promote localized industry events and opportunities. To subscribe, verify that your correct e-mail address is on file with your local association.

Market Matters
http://marketmatters.car.org
Market Matters offers proactive solutions to addressing media coverage as well as providing the tools to help you make sense of the often conflicting and confusing data, market studies, and news reports about REALTORS® and the real estate industry as a whole. Through the weekly Market Matters e-newsletter delivered to your inbox every Thursday, you’ll be armed and ready to position yourself as the market expert with your clients, while demonstrating the knowledge, experience, and expertise a REALTOR® brings to the transaction. 

Your Membership, Your Way Newsletter
Your Membership, Your Way is a monthly member communication featuring the must-have news, resources, and information from C.A.R. that will save you time, money--maybe even your sanity--as you navigate today's housing market. Now you can have this important information delivered to your inbox in real time.

car.org
As C.A.R.’s official website, car.org provides 24/7 access to the critical information you need as a real estate professional. car.org offers password-protected, members-only sections, as well as a customizable “Find a REALTOR®" profile . You’ll find discounts on key products and services as well as access to C.A.R.’s extensive market research and industry studies. You'll also have access to online education, continuing education, professional development, and license-renewal information. The Legal and Governmental Affairs sections give you the latest news about breaking developments in real estate law and related business practice issues. Dates and locations of upcoming C.A.R., NAR , and other industry events are available, as well as committee materials and related information. For password-protected areas, you’ll need your NRDS number to create an account.  

C.A.R. Videos
From interviews with industry experts to coverage of C.A.R. events, C.A.R. produces short videos to help you stay informed about what's going on at C.A.R. and in the real estate industry at large. To view the videos, and even download content for your company website or blog, plase visit http://videos.car.org/.

Free Marketing Tools
Free materials and services to help you create more business and retain clients.

ClientDIRECT®: free consumer newsletter for your clients
ClientDIRECT® is an agent-branded online newsletter that is automatically sent to your clients every month. This free, web-based marketing tool helps you to effortlessly keep in touch with clients. Featuring your contact information, listings, and photo, plus professionally written articles about buying, selling, or owning a home, this customizable newsletter is delivered once a month directly to your clients’ inboxes. With ClientDIRECT®, you create the title of your newsletter, select from a wide variety of professionally written articles, and add pictures, messages, links, listings, and more. ClientDIRECT® is the perfect way to remind clients of the valuable services you provide as their REALTOR® . To subscribe, click on the ClientDIRECT® logo in the “Tools” section of the car.org home page (www.car.org ).


REALTOR® Business Products at a Glance
C.A.R. produces business products and tools to empower REALTORS® through its Real Estate Business Services, Inc. (REBS®) subsidiary. C.A.R. Business Products offers REALTORS® tools to help grow their business, from the standard forms used in nearly every transaction in California to informative publications and the latest technology tools.

C.A.R. Business Products Online Store
You can access C.A.R. Business Products 24/7 at http://store.car.org , the place to order C.A.R. standard forms, real estate reference publications, training and coursework materials, open house and risk management tools, and much more. The best part is all products can be delivered right to your door. To begin shopping, visit http://store.car.org or call C.A.R. Customer Service at (213) 739-8227.   

Clarus™ REsource™
Clarus™ REsource™ is a powerful suite of web-based tools designed to enhance your real estate market insight and professionalism. Clarus™ REsource™ is comprised of three services:

• Clarus™ MarketMetrics™ powered by Terradatum
This simple to use, market-oriented tool is designed specifically for the real estate professional to better understand the local market and communicate those insights to clients easily and effectively.

• Clarus™ Investor™
This property analysis tool allows agents to help buyers interested in investment real estate obtain a quick picture of a property’s value and profit potential.

• Clarus™ DataMine™
This online destination contains essential information about the economy and housing market. It is the source for C.A.R. Research Reports and County Economic Profiles (CEPs).

For more details, call (213) 739-8278 or visit www.clarusresource.com .

Standard Forms
Developed by practicing real estate professionals and attorneys working closely with C.A.R.'s attorneys, C.A.R. standard forms are dependable real estate transaction tools that are user friendly and comprehensive. As the industry standard throughout California, the library of more than 100 C.A.R. standard forms is backed by the C.A.R. User Protection Agreement. Members are encouraged to send feedback to carforms@car.org .

ePUBs™ for zipForm® 6
ePUBS™ for zipForm® 6 is a great way to save time, money, and the environment while conducting your real estate transactions. Add the ePUBS™ zipForm® 6 library to your zipForm® 6 Professional or Standard account to e-mail a digitized version of the Combined Hazards Book and separate signature page to your client. Additional consumer disclosure information and educational titles are also included in the library. This is a free C.A.R. member benefit.

zipForm® 6
zipForm® 6, the electronic version of C.A.R. standard forms, increases REALTORS®’ productivity and helps complete contracts more effi ciently while reducing risk. With this free software, you send contracts to clients via e-mail and enter data automatically through the software’s fast-fill functionality. An enhanced “help” menu takes you directly to online tutorials and webinars, frequently asked questions, and more. Visit www.car.org/tools/ or contact C.A.R. Customer Service at (213) 739-8227.

relay®  Transaction Management
relay®   Transaction Management streamlines workflow and connects agents to clients through a custom Web site 24/7. With one click, maximize the benefits of your zipForm® 6 member benefit and move to an electronic transaction helping you win listings, close transactions, and get client referrals. Transfer information from zipForm® 6, share documents, receive instant updates, and present a professional transaction site to clients. Brokers find out how relay®  is a risk reduction tool. See a demo at www.ziplogix.com/relaydemo or call (866) 736-7328.

Member Advantage Program
C.A.R.'s Member Advantage program provides members-only discounts on a variety of products and services you use in your business and a list of C.A.R.-approved insurance providers. Current partners and insurance providers include:

Fax2Mail (Electronic Fax Service): www.premiereglobal.com/car or (866) 329-2624

ListingLight (Listing Night Lights and Locks):www.listinglight.com/carmap or (866) 210-6616

Paychex, Inc. (Payroll Processing and HR Services): ( 800) 729-2439 (mention code 5796)

UPS (Shipping): www.savewithups.com/car or (800) 325-7000

T-Mobile (Mobile Phone Provider): www.car.org/members/memberbenefits or (866) 464-8662 (new customers), (877) 453-8824 (current customers)

OfficeMax (Office Supplies): www.car.org/members/memberbenefits

Bank of America (C.A.R. Branded Rewards Credit Card): www.car.org/members/memberbenefits

Tech Hotline (Technology Help): http://car.matthewferrara.com or (866) 95-FIXPC (34972)

PrintingForLess.com (Printing Services): www.printingforless.com/car or (800) 930-6040

Begley’s Best (Eco-Friendly Cleaning Products): www.begleysbest.com/car

RealCare Insurance (Medical, Dental, Life, Vision, LTC, E&O, Worker’s Comp, Home, Auto Insurance): www.RealCareCAR.com or (800) 939-8088

VPI Pet Insurance (Pet): www.petinsurance.com/affiliates/CAR_npr or (800) 719-1163

For more information, visit C.A.R.’s Member Advantage Program webpage or call (213) 739-8303.

Professional Development and Education at a Glance
For more than 30 years, the CALIFORNIA ASSOCIATION OF REALTORS® (C.A.R.) has provided high-quality real estate education for its members. C.A.R. offers a variety of delivery methods, such as live lecture, home study, and online. Our training has exceeded industry standards for both members who have just entered real estate and those who are long-term professionals. Apply tonight what you learn today!

License Renewal
C.A.R. offers award-winning, online and home study, continuing education courses developed to meet all your license renewal requirements. All license renewal courses are approved by the Department of Real Estate (DRE) for both salespersons and brokers.

C.A.R.’s online courses (a complete online experience) make it easy for you to renew your real estate license online with high-quality content and testing from OnlineEd.com. Visit www.rebsonline.com.

C.A.R.’s real estate license renewal courses are also available through home study binders, CDs, or electronic PDF downloads, all with the ease of online exams. Visit store.car.org.

Professional Development
C.A.R. is proud to offer a range of highquality courses in both live lecture and online options to enhance your professional career in real estate.

Live lecture courses offered include:

• Distressed Properties: Familiarize yourself with the procedures used in the sale and disposition of short sales, foreclosures, and REOs (four hours of continuing education credit).

• Your Guide to the New California Residential Purchase Agreement (RPA-CA): Learn from C.A.R.’s attorneys the several essential concepts, principles, and facts about the RPACA form that all REALTORS® should know (three hours of continuing education credit).

• Fundamentals of Transaction Coordination: Achieve a full understanding of the real estate transaction either to get your deals through quickly, or to effectively process the paper transactions as a coordinator.

Online courses offered include:

• Working With Foreclosures: Prepares you to work with sellers, buyers, and lenders in foreclosure and short sale situations.

• Broker Essentials: Covers topics that will help you build and manage an efficient and productive office.

• Agent Fundamentals: A series of courses providing you with the essential knowledge needed to reach your maximum potential.

For a complete list of C.A.R.’s live and online professional development courses, please visit http://www.car.org/education .

Professional Designations
C.A.R. offers access to professional designations to give you an edge in your business.

Green - Become the green real estate resource for your community. Learn the financial advantages of eco-friendly, energy-efficient properties and how to market to the green consumer.

GRI - The Graduate, REALTOR® Institute (GRI) designation fulfills all of your continuing education requirements for license renewal or allows you to obtain college-equivalent credits toward your broker's license while receiving essential training in marketing, real estate law, contracts, finance, and more. For information, contact the Professional Realty Institute at (888) 785-4800 or visit www.edesignations.com .

SRES - The Seniors Real Estate Specialist® (SRES®).  By earning the SRES® designation, R E A LTORS® are prepared to approach the various niches of mature clients with the best options and information for them to make lifechanging decisions.

zipForm® 6 Certification - With zipForm® 6 Professional, you can go beyond the confines of the office and close the deals anywhere the opportunity arises. access the always up-to-date real estate forms from your laptop or any computer with an internet connection, print them, email them and close the deal. It is that simple. We’ll show you how to register for zipForm® 6 Professional and zipForm® 6 Standard; create and save transactions and templates; move documents between zipForm® 6 Professional, zipForm® 6 Standard and; and much more!

For more information about designation and certification programs offered by C.A.R., including the Accredited Buyer Representative (ABR), e-PRO, and relay® Certification, visit education.car.org, or call (213) 739-8227 or cs@car.org .

Outreach Presentations
Each year, C.A.R.'s Leadership Team, economists, attorneys, and lobbyists speak at local associations and brokerage offices to deliver the latest details about market conditions, legal and legislative developments, effective ways to use technology in your day-to-day business, tips to maximize zipForm® 6, and more. For information, contact C.A.R. at (213) 739-8200.

C.A.R. Broker Services
C.A.R. Broker Services focuses on the broker's need for financial analysis and benchmarking, brokerage guidance, and education by providing broker-specific strategic tools and services to support the ongoing success of brokers and managers.

Real Estate Profit Navigator ^TM
Real Estate Profit Navigator™ is a powerful web-based tool designed to assist brokers and managers to improve their company’s profitability. Easily input your financial data to quickly display datarich, comparative reports detailing the financial health of your brokerage or office. Use these reports to analyze where your business is and how it can be more profitable in today’s market. Put the intelligence back in your business. For more information, visit http://www.rebos.com .

Broker Publications
C.A.R. Broker Services offers publications focused specifically on brokers' needs. For a complete list of broker publiscations, visit http://store.car.org .

Broker/Manager Training
C.A.R. offers brokers and managers a series of short one-hour courses that covers financial statements, structure and business planning, business operations and management of real estate, technology, and leadership. These courses are designed for licensed real estate brokers and managers who desire a better understanding of the factors that influence a brokerage. Whether you are just starting out or managing an established firm, the Broker Management Essentials courses will help you achieve maximum success as the operator of a real estate brokerage business. To learn more about these courses, visit www.rebsonline.com.

Government Affairs
C.A.R. monitors legislation and regulations affecting the real estate brokerage industry and private property owners' rights in California. In addition, C.A.R. uses its Member Mobilization network to involve and educate REALTORS® and communicate the REALTOR® position to lawmakers. C.A.R. also administers political action committees (PACs) to support candidates who understand andreflect REALTORS®' interests and to promote or defeat real estate-related initiatives.

Member Mobilization
The Member Mobilization program is designed to support C.A.R.'s policy agendas by involving REALTORS® in lobbying and political activities; the program plays a crucial role in successfully achieving C.A.R.'s legislative agenda. In response to C.A.R.'s Red Alerts and Calls-for-Action, thousands of REALTORS® responded and contacted their legislators about legislation or policy initiatives last year. Join the C.A.R. Governmental Affairs Team by becoming a Legislative Liaison today! For more information, contact
DeAnn Kerr at (800) 337-9285 or deannk@car.org.

2012 Legislative Day
Each year, thousands of California REALTORS® convene at the State Capitol during Legislative Day to meet with their elected officials to discuss current issues affecting the real estate brokerage business. Legislative Day participants are also invited to attend C.A.R.'s annual Capitol Reception, where they can network with state lawmakers and other REALTORS®. This year, Legislative Day will be held on Wednesday, May 2. For more information, contact DeAnn Kerr at (800) 337-9285 or via e-mail at deannk@car.org.

Field Representatives
C.A.R. Field Representatives work in conjunction with C.A.R.'s Member Mobilization effort to coordinate grassroots and political activities in cooperation with local associations. Field Representatives support the C.A.R. Legislative Liaison program and other mobilization efforts. For more information, contact DeAnn Kerr at (800) 337-9285 or deannk@car.org.

Tackling Housing Affordability
In response to concerns about housing affordability within the Golden State, C.A.R. created the Housing Affordability Fund to address this critical issue. With a mission to serve as the philanthropic arm of C.A.R., the Housing Affordability Fund has been successful at working in tandem with our political advocacy efforts to promote homeownership, create an increase in housing stock, and support programs that will involve a REALTOR® transaction. Housing affordability isn't an issue that affects the less fortunate; it affects us all.

With your voluntary, 100-percent tax-deductible contribution, you can help the non-profit that supports your industry. Show your clients that you care about affordability in our state by wearing your Key to California Homeownership, a special lapel pin for contributors, beginning at the $100 contribution level. Tax-deductible contributions to the Housing Affordability Fund can be sent to: C.A.R. Housing Affordability Fund (C.A.R.H.A.F.), 525 S. Virgil Avenue, Los Angeles, CA 90020. Additional information about C.A.R.H.A.F., including funding request forms, is available at www.carhaf.org . For more information, contact Monica Rodriguez at (213) 739-8380 or monicar@car.org .

Political Action
One of the most important services organized real estate provides is representation in the halls of government. RAF raises money to advance the goals of our REALTOR® political action committees (PACs) at the local, state, and federal levels of government. RAF supports and/or opposes candidates for elected office who understand, or don't understand, REALTOR® issues. RAF appears as the $197 payment on your yearly membership dues billing statement. Every REALTOR® is asked to make this voluntary investment when paying his or her local board/ association, C.A.R., and NAR dues.

Political Action Committees
CREPAC/LCRC: CREPAC (California Real Estate Political Action Committee) is a nonprofit bipartisan committee. CREPAC supports candidates at the state level who understand the goals and philosophies of REALTORS®. The LCRC (Local Candidate Recommendation Committee) helps local associations support candidates for local elected office. LCRC funds are held in a subaccount of the CREPAC account.

CREIEC: (California Real Estate Independent Expenditures Committee) spends money independently of CREPAC on candidate(s) running for office. These funds are NOT used in conjunction with candidates' campaigns, although CREIEC funds are used to educate the citizens as to why they should or should not vote for a candidate.

CREPAC/Federal: This PAC's function is to support qualified federal candidates. The majority of funds raised by this PAC are transferred to the national REALTORS® Political Action Committee (RPAC) and are then distributed to federal candidates.

IMPAC: (Issues Mobilization Political Action Committee) is a non-profit, bipartisan committee of REALTORS®. IMPAC supports or opposes local and/ or state ballot measures that affect real property rights in California. Local funds are held in an IMPAC subaccount for local associations; IMPAC receives its funding from IAF and PAF.

CONTACT INFO:
> Local Issues
(213) 739-8273
> State Issues
(916) 492-5200
> Federal Issues
(213) 739-8375
> Member Mobilization
(800) 337-9285
> Political Action Committees & REALTOR® Action Fund
(916) 492-5200

Industry Research and Market Data
C.A.R. closely monitors and analyzes trends in the residential real estate industry that affect your clients' ability to own their own homes. C.A.R.'s economists and research analysts are widely recognized as leading experts by key industry players, media outlets, and individual REALTORS® looking for insight into developments within the state's real estate sector.

Market Stats
Considered industry experts on California's housing market, C.A.R.'s economists closely track and analyze trends, sales activity, and other economic indicators to provide timely data REALTORS® can use to explain market conditions to their clients. C.A.R. releases statistics about median home prices, sales activity, supply indicators, and affordability levels throughout the state, as well as detailed price information for more than 300 cities and communities. Monthly statistics can be found in the Economics section of C.A.R. Online (http://www.car.org/marketdata).

Targeted Research Reports
In addition to the monthly market data C.A.R. distributes, the Association conducts in-depth surveys about trends and issues impacting your business. Reports include:
    - Internet Versus Traditional Buyers Survey
    - Survey of California Home Sellers
    - State of the California Housing Market
    - Member Use of Technology
    - Survey of Top Producers
Reports also include data released through C.A.R.'s Housing Market Series, general membership surveys and more. Excerpts from the reports are available by logging on to the Economics section of C.A.R. Online; complete reports can be purchased by contacting C.A.R. Customer Service at (213) 739-8227 or visiting www.clarusresource.com/datamine .

TRENDS in California Real Estate
This monthly, subscription-based newsletter provides current information on housing market conditions for California and its major regions that REALTORS® can use in listing presentations, marketing materials, and more. Topics include median price and sales data, unsold inventory indexes, time on market, and housing affordability indexes. For subscription information, call (213) 739-8352.

County Economic Profiles
Developed by C.A.R.'s economics and research team, this subscription-based product is the only comprehensive single source of trends for California county economies and their housing markets available today. Updated ona monthly basis, each profile covers a specific county; 25 counties are available. To view a sample profile or to subscribe, visit  www.clarusresource.com/datamine or call (213) 739-8278.


C.A.R. Contact Information

Executive Office
525 South Virgil Avenue
Los Angeles, CA 90020
Phone: (213) 739-8200
Fax: (213) 480-7724

Legislative Office
980 Ninth Street, Suite 1430
Sacramento, CA 95814
Phone: (916) 492-5200
Fax: (916) 444-2033

Website
www.car.org

E-mail
When sending e-mail to staff, use the staff member's first name and the first initial of the last name followed by @car.org. For example, to email C.A.R. Vice President and Chief Economist Leslie Appleton-Young, type lesliea@car.org .


C.A.R. Phone List

www.car.org (213) 739-8227
California Real Estate magazine (213) 739-8320
CALIFORNIA REALTOR® EXPO (213) 739-8301
California REALTOR® Showcase (213) 739-8301
County Economic Profiles (213) 739-8278
Customer Service/Product Order (213) 739-8227
Economics (213) 739-8352
Education (213) 739-8214
Federal Issues (213) 739-8375
Housing Affordability Fund (213) 739-8380
Legal Action Fund (213) 739-8341
Legal Hotline (213) 739-8282
     Designated REALTORS® & Office Managers (213) 739-8350
Local Governmental Relations (213) 739-8273
Media and Public Relations (213) 739-8304
Meetings, Business (213) 739-8384
Member Advantage Program (213) 739-8303
Membership Information (213) 739-8265
Outreach Presentations (213) 739-8200
relay® Transaction Management System (866) 736-7328
Risk Management Packages (213) 739-8227
Standard Forms (213) 739-8232
Strategic Defense Program (213) 739-8379
Trends in California Real Estate (213) 739-8352
zipForm® 6 - General Information (213) 739-8227
     Registration/Installation (800) 228-9466

Have a question, but don't know who to call?
Try C.A.R.'s Customer Contact Center at (213) 739-8227.



FAQs

Q: Where can I find information pertaining to the disclosure requirements for different types of transactions?
A: C.A.R. Legal Services publishes four disclosure charts to help REALTORS® and their clients determine the disclosure requirements applicable to commonly handled real estate transactions. Members can download these easy-to-use reference guides from the Legal section of C.A.R. Online at http://www.car.org/legal .

Q: I've noticed I need my member number to use some of C.A.R.'s member services. Where do I find it?
A: Your NRDS number is printed on the membership card you may have received from the NATIONAL ASSOCIATION OF REALTORS®. If you have a copy of California Real Estate magazine, look for your member number on the label. You also can find your number on the "Edit" screen of your free member Web page on C.A.R. Online at Member Center .

Q: Why haven't I received my C.A.R. magazine?
A: C.A.R. probably doesn't have your new or updated member record yet. Changes in membership information typically take four weeks to be processed by both your local association and C.A.R. If you would like to change the address to which your magazines are being delivered, notify your local association of your preferred mailing address.

Q: How do I renew my real estate license?
A: The Department of Real Estate (DRE) can assist you in the process of renewing your real estate license. C.A.R. does not handle real estate license renewals. The DRE can be reached at dre.ca.gov or through one of its district offices: Fresno, (559) 445-5009; Los Angeles, (213) 620-2072; Oakland, (510) 622-2552; Sacramento, (916) 227-0931; and San Diego, (619) 525-4192. For information about C.A.R.'s continuing education offerings, contact your local association, visit C.A.R. Online, or log on to car.learningcenter.com .

Q: How do I access zipForm® 6?
A: First, to access zipForm® 6you will need to create a username and password by logging in to C.A.R. Online at www.car.org , then click on either the Sign-In or zipForm® 6 button. Second, you also need to determine which version of the software best suits your needs. zipForm® 6 Professional allows you to quickly and easily create, edit, and complete the forms required forany real estate transaction, and can be used on the Internet from anywhere, anytime. zipForm® 6 Standard software operates as stand-alone software on your computer, running on Windows® 2000, ME, or XP. Third, when installing the software, you may encounter firewall issues that prevent you from completing the installation process. You will be prompted to determine which firewall vendor is causing the problem. Follow the online prompts to correctly configure your firewall.

Q: How do I change my address in C.A.R. records?
A: Call your local association with any changes. Member records are collected and updated by the local associations, which then insert office codes and other local information before forwarding data to C.A.R. For additional questions about your membership information, contact C.A.R.'s Membership Department at (213) 739-8265.